Warranty & Refund Policy
Warranty
All VitalFitCo products come with a 30-day functional warranty against manufacturing defects. If your item has a fault, we’ll gladly replace it or offer a refund upon inspection.
Returns & Refunds
We offer a 14-day return policy from the date you receive your item. To be eligible for a return, items must:
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Be unused and in the original packaging
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Be returned with proof of purchase (e.g., order confirmation email)
Refunds are processed to your original method of payment within 5–7 business days of receipt and approval.
Return Process
Email us at info@vitalfitco.com.au with your order number, reason for return, and a photo (if applicable). We’ll provide return instructions and next steps.
Non-Refundable Items
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Used/opened items (unless faulty)
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Sale or clearance items